Enturf

Terms of Service

Last updated: 9 May 2026

These Terms of Service ("Terms") govern your access to and use of Enturf's website at https://enturf.ai, our mobile applications (EnturfPlayer, EnturfAdmin, EnturfTour, and EnturfCoach), and the camera and software systems installed at partner turf venues (collectively, the "Service").

By creating an account or using the Service in any way, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18 (or the age of majority in your jurisdiction), you may only use the Service with the consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

2. Accounts and Account Security

  • You are responsible for providing accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • Notify us immediately at contact@enturf.ai if you suspect unauthorised access.
  • You may not share your account or transfer it to anyone else.

3. The Service

Enturf provides:

  • Online and walk-in booking of partner turf venues
  • Match recording, AI ball and player tracking, and auto-generated highlight clips
  • A player community, friends list, and clip-sharing features
  • Tournament management and live scoring (cricket and football)
  • Coaching and academy features

Available features depend on the venue and your subscription. We may add, change, suspend, or remove features at any time.

4. Bookings, Payments, and Cancellations

  • Bookings are subject to availability at the partner venue.
  • Pricing, cancellation windows, and refund policies are set by the partner venue and shown at the time of booking.
  • Payments are processed by third-party payment processors. By providing payment information, you authorise the processor to charge the agreed amount.
  • Refunds, when applicable, are issued to the original payment method within 7–14 working days.
  • Pay-per-match recording access (where offered) is non-refundable once the match recording has been viewed.

5. Match Recordings and Content

Cameras installed at Enturf-equipped venues record matches played at those venues. By participating in a match at an Enturf-equipped venue, you acknowledge and agree that:

  • You appear in match recordings and AI-generated metadata produced by the cameras and Enturf systems.
  • You grant Enturf and the venue a non-exclusive, royalty-free, worldwide licence to record, store, process, generate derivatives of (including highlight clips), and make available such recordings through the Service.
  • Match recordings are typically shared with players in the same match, the venue operator, and you.
  • Enturf may use anonymised, aggregated recordings to improve our AI models and the Service.
  • You may request removal of specific clips that prominently feature you by emailing contact@enturf.ai. Removal is subject to the rights of other players who appear in the same recording.

6. User Content

You may upload profile information, comments, custom clips, and other content ("User Content"). You retain ownership of your User Content. By submitting it, you grant Enturf a worldwide, royalty-free, non-exclusive licence to host, store, display, and distribute it as part of the Service.

You are solely responsible for your User Content. You represent that you have all necessary rights to the content you upload and that it does not violate any law or these Terms.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful, harmful, or fraudulent purpose
  • Harass, threaten, or harm other users
  • Upload content that is obscene, defamatory, or infringes on someone else's rights
  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Scrape, crawl, or use automated tools to access the Service without our written permission
  • Resell, redistribute, or commercially exploit Service content (including match recordings) without permission
  • Interfere with or disrupt the Service or servers, or bypass any security measures

8. Intellectual Property

The Service, including all software, AI models, designs, trademarks, logos, and other content (excluding User Content), is owned by Enturf or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes, subject to these Terms.

9. Partner Turf Venues

Partner turf venues are independent operators. Enturf does not own or operate the physical venues. Enturf is not responsible for the condition, safety, cleanliness, or behaviour of venue staff, equipment, or other patrons. Disputes about on-site experience, equipment, or safety should be raised with the venue directly. Enturf will assist where reasonable.

10. Hardware and Partnership Agreements

If you are a turf owner installing Enturf hardware and operating EnturfAdmin or EnturfTour, your relationship with Enturf is additionally governed by a separate partnership agreement signed at the time of installation. In the event of a conflict between these Terms and a partnership agreement, the partnership agreement controls for matters specific to that partnership.

11. Assumption of Risk

Sports involve inherent risks, including risk of injury. By using partner venues and the Service, you assume all such risks. Enturf is not responsible for injury, loss, or damage arising from physical participation in sports activities.

12. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Enturf disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that recordings or AI-generated data will be accurate or complete.

13. Limitation of Liability

To the maximum extent permitted by law, Enturf and its directors, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our aggregate liability for any claim arising out of these Terms or the Service shall not exceed the greater of (a) the total amount you paid Enturf in the 12 months preceding the claim, or (b) ₹10,000.

14. Indemnification

You agree to indemnify, defend, and hold harmless Enturf and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your User Content, or your breach of these Terms.

15. Termination

You may stop using the Service or delete your account at any time (see the Privacy Policy for the deletion process). We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or to Enturf.

Provisions that by their nature should survive termination (including IP, disclaimers, limitation of liability, and dispute resolution) will survive.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to its conflict of laws principles. The courts located in Madurai, Tamil Nadu shall have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service, except that Enturf may seek injunctive or equitable relief in any competent court.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide additional notice (such as an in-app message or email). Continued use of the Service after changes take effect means you accept the updated Terms.

18. Contact